Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from tiptophealth.com.au (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse, we also collect details about the pages or products you view, referring websites, and how you interact with the Site. This is called Device Information.

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device to store preferences and activity. Learn more or disable cookies at allaboutcookies.org.
  • Log files: Track actions on the Site (e.g., IP address, browser type, ISP, referring pages, and timestamps).
  • Web beacons, tags, and pixels: Electronic tools to record browsing activity.

When you make or attempt to make a purchase, we collect your name, billing/shipping address, payment details, email, and phone number. We refer to this as Order Information.

“Personal Information” in this policy refers to both Device and Order Information.

How We Use Your Personal Information

We use your Order Information to process and fulfil orders, including payment processing, shipping, and confirmation emails. Additionally, we use this data to:

  • Communicate with you about your order or inquiries
  • Screen for potential fraud or risks
  • Provide relevant offers or updates aligned with your preferences

Device Information helps us detect fraud, improve site performance, and analyse customer interactions to enhance your experience.

Sharing Your Personal Information

We share your Personal Information with trusted partners to support our operations:

We may also share data when required by law, or to respond to lawful information requests.

Behavioural Advertising

We use your information to show relevant ads and promotions. You can manage ad preferences via:

Learn more or opt out of targeted ads at AboutAds.info.

Do Not Track

We do not modify our Site’s data collection when a Do Not Track signal is received from your browser.

Your Rights

If you are a European resident, you may access, correct, or delete your personal data. Contact us using the details below. Your information may be transferred outside Europe (e.g., to Australia, Canada, or the United States) for operational purposes.

Data Retention

We retain your Order Information for record-keeping unless you request deletion.

Changes

We may update this Privacy Policy to reflect changes in law, operations, or practices. The latest version will always be available on this page.

Minors

The Site is not intended for individuals under 18 years of age.

Contact Us

For questions, complaints, or data-related requests, please contact us:

Email: info@tiptophealth.com.au
Mail: Tiptop Health, 26/97 The Boulevarde, Wiley Park NSW 2195, Australia
Re: Privacy Compliance Officer