Frequently Asked Questions
These are the FAQs customers generally ask
What are the delivery charges for orders from the Online Shop?
Delivery is free
Which payment methods are accepted in the Online Shop?
PayPal, major credit cards, Afterpay, Google pay and Apple Pay
How long will delivery take?
Metro Area 3-5 business days
Non-metro areas 5-7 business days
Others NT WA and far remote area takes 9-11 business days
How secure is shopping in the Online Shop? Is my data protected?
We use safe methods and your financial/card data is not visible to us
What exactly happens after ordering?
You will get email of confirmation and completion by email (please check bulk or spam folder)
Aupost also gives tracking updates on mobile number supplied
Do I receive an invoice for my order?
Yes we send GST invoice. If you didn’t get it please contact us.